How Exit Interviews make the organization stronger

Making Exit Interviews Count





What Is An Employee Exit Interview?

Before an individual leaves the company, an exit interview (EI) is conducted to learn what the organization can do better to keep its best employees. It's a crucial step in the entire offboarding procedure, and HR normally coordinates it in some way.

 Purpose of effective EI

A strategic EI program identifies organizational issues, provides information on the competitive environment, and indicates what employees are thinking.  figure 01 shows the main goals of a effective EI.



figure 01:Purpose/Goals of EI  (Anjali, 2020).

Exit interview should be take place on neutral environment with one to one discussion with HR department. The employ should feel comfortable for open discussion. Make sure to cover all the things  which are important. Guided questionnaire will help the things do correct.

Exit interview questions may cover the following:

  1.     Why have you decided to leave?
  2. What would have had to change for you to stay?
  3. Have you voiced your criticisms in the past and how do you feel that was handled?
  4. How did you find the onboarding process?
  5. Can you describe your relationship with your manager or supervisor
  6. How did you find the atmosphere in the team?
  7. Did you original interview for the role set up the right expectations?
  8. Did you feel like an appropriate career path was developed for you?
  9. Would you recommend us as a place to work to a friend?
  10. How would you describe our company culture?
  11. What advice would you be willing to offer to help us improve employee retention?
  12. In your eyes, what should we be mindful of in recruiting your replacement?

After every EI, results  may carefully assess and analyze the outcomes by utilizing the same questionnaire throughout all of exit  interviews (personio, 2022).

Most commonly identifies mistakes when conducting EI , as follows

  1. Confusing it with other offboarding activities.
  2. Involving direct or indirect supervisors for the EI
  3. Violating the confidentiality of conversation

Benefits of EI

  • Reducing time and increasing efficiency of the recruiting process
  • Minimize the worker  absenteeism
  • possibilities of maintaining or improving organizational performance
  • Boost employee alignment and commitment
  • minimizing potential legal problems (insync, 2022)

Conclusion

An efficient EI process gives the necessary framework for organizations to systematically learn from their most valuable resource of their human capital. (Spain & Groysberg, 2016).

References

Anjali, J., 2020. investors Book. [Online]
Available at: https://theinvestorsbook.com/exit-interview.html
[Accessed 07 11 2022].

insync, 2022. insync. [Online]
Available at: https://insync.com.au/insights/benefits-of-exit-interviews/
[Accessed 07 11 2022].

personio, 2022. personio. [Online]
Available at: https://www.personio.com/hr-lexicon/exit-interview/#3
[Accessed 07 11 2022].

Spain, E. & Groysberg, B., 2016. Harward Business Review. [Online]
Available at: https://hbr.org/2016/04/making-exit-interviews-count
[Accessed 07 11 2022].


Comments

  1. shayanika835 December 2022 at 03:38

    Here we can discus more on importance of having exit interview, rather more focus on interview questions .

    ReplyDelete
  2. EVON HERATH - MBA - SL - 001639129 December 2022 at 04:30

    The interview subject should be really different and creative. In Sri Lanka, where I live, traditional interviews are mostly seen. I hope your post will lead to more creative interviews that will help you choose the right candidate beyond that.

    ReplyDelete
    Replies
    1. Chamara Ranasinghe10 December 2022 at 06:27

      Exactly right. exit interview make a count to the organization.

      Delete
  3. Supun Weerakkody10 December 2022 at 12:11

    Exit interviews should be conducted by a neutral third party, such as a human resources representative, to put the employee at ease and to encourage honest responses. If an exit interview is conducted by a departing employee's direct supervisor, that employee may be unwilling to be candid. great work.

    ReplyDelete

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